📞 Contact Us
We're here to help! Get in touch with any questions about Click Online Academy
Welcome to Click Online Academy Support
Thank you for choosing Click Online Academy as your learning partner. Whether you're a student looking for study resources, a teacher seeking educational materials, or a parent with questions about our platform, we're here to support you every step of the way.
Our team is dedicated to providing quick responses and solutions to help you make the most of your learning journey with us.
What Can We Help You With?
Study Resources
Questions about class notes, video lessons, past papers, or other learning materials
Teaching Materials
Inquiries about lesson plans, schemes of work, and teacher resources
Technical Support
Issues with website access, account problems, or app functionality
Suggestions
Ideas to improve our platform and better serve your learning needs
General Inquiries
General questions about Click Online Academy services and offerings
Partnerships
School collaborations, institutional partnerships, or bulk licensing
Contact Details
Business Hours
Monday - Friday: 8:00 AM - 2:00 PM (EAT)
Weekends: Limited support
Location
Dar es Salaam, Tanzania
Operating online nationwide
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Frequently Asked Questions
You can access our study materials directly from our website at clickonlineacademy.com. Navigate to your level (Primary, Secondary, or Advanced), select your subject, and browse our collection of class notes, video lessons, flashcards, and past papers. No registration is required for most content.
Yes, all our materials are carefully developed to align with the current TIE/NECTA syllabus for Tanzania. Our content covers all subjects and levels including PLSE (Primary), CSSE (Secondary Form 4), and ACSEE (Advanced Level).
Teachers can access our teaching resources through our teacher portal at clickonlineacademy.ac.tz. For access details or bulk licensing for your school, please contact us via email at info@clickonlineacademy.ac.tz or call +255 652 962 570.
Our platform is free for students to access most core learning materials. Some premium resources and teacher packages may require payment. For pricing information on institutional subscriptions, please contact our team.
If you experience any technical issues, please contact our support team via email at info@clickonlineacademy.ac.tz or WhatsApp at +255 754 805 256. Provide details about the problem, including your device type, browser, and what you were trying to do. We typically respond within 24 hours.
Yes! We welcome partnerships with schools, educational institutions, and training centers. Contact us at info@clickonlineacademy.ac.tz or call +255 652 962 570 to discuss how we can collaborate and provide customized solutions for your institution.
Privacy & Data Protection Notice
The information you provide through this contact form is used solely to respond to your inquiry and improve our services. We take your privacy seriously and will never share your personal information with third parties without your consent. Your data is securely stored and handled in accordance with Tanzanian data protection standards. By submitting this form, you consent to our collection and use of your information as described in this notice.